Customer Service Representative Andheri Mumbai Location Opportunity
3 weeks ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at our Andheri, Mumbai location.
This is a unique opportunity for individuals who possess excellent communication skills in English and have experience in customer service or related fields.
As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.
Key Responsibilities:
- Excellent communication skill, with Versant level 5 required
- Graduate with minimum 6 months of work experience in customer service only, preferably inbound services
- Typing Test 25-30 WPM with 85% accuracy
- Working window 24x7 (Male) 7am to 9pm (females)
Benefits:
- Six days working & 1 rotational week-off, 9 hours shift
- Competitive salary package: Graduate (6-11 months work exp) - ₹3.20 Lacs, Graduate (12 month plus work exp) - ₹3.50 Lacs
Interview Process:
- HR screening round
- Operations interview
- Versant assessment (VETI 5), Numerical assessment, and Psychometric test
- Final client interview (Face to Face)
Interested candidates can contact HR Kavya for interview details. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a team environment.
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