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ITSM System Developer

2 months ago

Chennai, Tamil Nadu, India Selsoftinc Full time

Role: ITSM System Developer

At Selsoftinc, we're seeking a skilled ITSM System Developer to design, develop, and maintain integrations between ITSM platforms and other enterprise systems.

Key Responsibilities:

  • Customize and enhance the Service Portal to improve user experience and functionality.
  • Manage and configure CMDB to maintain accurate data for assets and configuration items.
  • Develop custom applications to meet business requirements within the ITSM environment.
  • Implement and support GRC modules to ensure compliance and risk management.
  • Work with cross-functional teams to gather requirements and translate them into technical solutions.
  • Troubleshoot and resolve issues related to ITSM integration, performance, and functionality.
  • Perform upgrades and enhancements to ITSM platforms and modules.
  • Ensure ITSM best practices are followed in all aspects of system development and maintenance.
  • Create and maintain technical documentation for all integrations, customizations, and applications.

About Selsoftinc:

We're a leading provider of IT service management solutions, dedicated to helping businesses streamline their operations and improve service delivery.