
Retail Luxury Leader
3 days ago
We are seeking a highly skilled and experienced Retail Manager to lead our boutique operations. The ideal candidate will have a proven track record of driving sales growth, building strong teams, and delivering exceptional customer experiences.
Main Responsibilities:- Drive business growth through effective inventory management, visual merchandising, and strategic marketing initiatives.
- Build and maintain a high-performing team by providing coaching, training, and development opportunities.
- Develop and implement processes to enhance customer satisfaction, loyalty, and retention.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive improvement.
- 6-10 years of luxury retail experience, with at least 3 years in a managerial role.
- Proven ability to lead teams, drive sales growth, and deliver excellent customer service.
- Strong operational expertise in inventory management, finance, and compliance.
- Excellent communication and interpersonal skills.
- Degree in Business Administration, Marketing, or related field.
- Possession of a relevant certification, such as a Gemology diploma.
The successful candidate will be responsible for overseeing all aspects of boutique operations, including inventory management, stock movement, and safe-room protocols.
They will also be expected to maintain the highest standards of customer service, ensuring that every client interaction reflects the luxury brand values and ethos.
Culture and Team:The boutique operates in a fast-paced environment, requiring a motivated and luxury-driven team culture.
The successful candidate will be expected to foster this culture, promoting a positive and inclusive work environment that encourages teamwork and collaboration.
About Us:We are a leading luxury retailer, committed to delivering exceptional customer experiences and building long-term relationships with our clients.
Our boutique is a hub of innovation and creativity, where we push the boundaries of luxury retail and exceed our customers' expectations.
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