Travel Professional Wanted

2 weeks ago

Udaipur, Rajasthan, India beBeeTravel Full time ₹ 5,79,200

Job Title: Travel Consultant

We are seeking a skilled travel professional to act as a liaison between our organization and clients. The successful candidate will oversee the process of catering to client travel requirements, enhancing their experience, and acquiring new customers through exceptional service.

Key Responsibilities:

  • Manage bookings, including domestic and international flights and rail services.
  • Provide information on products and services, such as visa, foreign exchange, health regulations, and insurance.
  • Handle refunds and cancellations of domestic and international air tickets.
  • Coordinate ticket issuance with proper deal codes and bonus miles.
  • Follow communication scripts for various topics.
  • Coordinate with clients, implant teams, and servicing teams.
  • Assist with invoicing and recoveries.
  • Identify customer needs, clarify information, research issues, and provide solutions and alternatives.
  • Build relationships and engage customers by going the extra mile.

Competencies:

  • Effective communication and active listening skills.
  • Excellent knowledge of computer reservation systems, GDS systems, and e-traveling.
  • Ability to interact, communicate, and negotiate effectively.
  • Multi-tasking, prioritization, and time management skills.
  • Sound knowledge of domestic and international travel trends.
  • Passionate interest in geography and strong travel knowledge.
  • Attention to accuracy and detail.

Educational Qualification:

  • Diploma in Travel & Tourism (Preferred).

Experience:

  • Total 3-5 years of relevant experience with a Travel Management Company.

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