Customised Traveller Expert

3 days ago

Udaipur, Rajasthan, India beBeeExperience Full time ₹ 6,00,000 - ₹ 15,00,000
Senior Travel Consultant

We are seeking a highly motivated and enthusiastic travel professional to craft personalized travel experiences that exceed our customers' expectations.

As a Senior Travel Consultant, you will be responsible for designing bespoke travel packages aligned with customer interests, timelines, and budgets. You will work closely with our product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.

Key Responsibilities:

Sales & Client Engagement
  • Respond to inquiries across platforms with a consultative and customer-first approach.
  • Understand client preferences and suggest curated domestic and international travel solutions.
  • Drive conversions through meaningful conversations and proactive follow-ups.
Itinerary Planning & Customization
  • Design bespoke travel packages aligned with customer interests, timelines, and budgets.
  • Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
  • Use our in-house tech platform to deliver real-time itinerary options with maximum flexibility.
Booking & Vendor Coordination
  • Handle end-to-end bookings including flights, accommodations, activities, and transfers.
  • Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.
Customer Experience
  • Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
  • Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.
Revenue Generation & Growth
  • Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.
  • Cross-sell and upsell premium experiences that add value for customers and revenue for the company.
Team Collaboration
  • Work closely with cross-functional teams to build better processes, enhance offerings, and continuously improve customer delight.
Requirements

To succeed in this role, you should have:

  • Familiarity with global and domestic travel destinations, packages, and pricing trends.
  • Excellent communication, interpersonal, and persuasion skills.
  • Strong negotiation skills and vendor relationship management.

Additionally, you should be comfortable with travel booking platforms, CRM tools, and Microsoft Office, and able to quickly learn and adapt to our proprietary itinerary builder system. Fluency in English is required, with additional regional or international languages being a plus.

What We Offer

  • High-Growth Environment: Join one of the fastest-growing verticals in the industry.
  • Limitless Incentives: Earn more by crafting more vacations.
  • Top-Class Training: Destination knowledge, product tools, and customer insights to succeed from day one.
  • Startup Culture, Solid Foundation: Enjoy the agility of a startup with the stability of a brand.
  • Accelerated Career Path: Fast-track growth opportunities for freshers.
  • Exciting Perks: Free snacks, sponsored trips for top performers, and a culture that celebrates success.

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