Field Service Coordinator

1 month ago


Delhi, Delhi, India AVASO Technology Solutions Full time
Job Title: Field Service Coordinator

AVASO Technology Solutions is a global IT services provider with a proven track record of success. We are seeking a highly motivated Field Service Coordinator to join our team.

Job Summary:

We are looking for a skilled and experienced Field Service Coordinator to support our Field Services team. The successful candidate will work closely with Sales to understand the business pipeline, enabling us to operate on a forecast-based model.

Key Responsibilities:
  • Collaborate with Sales to understand the current and future business pipeline
  • Develop and implement strategies to support Pre-Sales Solutioning
  • Liaise with Sales representatives to equip them with up-to-date capabilities
  • Partner with the Service Delivery Head to understand upcoming scope adjustments
  • Ensure comprehensive Capacity Planning to meet service level requirements
  • Resolve escalations related to resource issues
  • Develop and maintain KPIs in collaboration with the RFS Manager
Qualifications and Experience:
  • Proven ability to undertake the above responsibilities effectively
  • Strong interpersonal and communication skills
  • Excellent problem-solving, analytical, and data management skills
  • Customer-facing expertise, ensuring a high standard of service delivery
  • Ability to work under pressure and meet deadlines
  • Strong leadership and mentoring skills
What We Offer:

AVASO Technology Solutions offers a competitive salary and benefits package, as well as opportunities for career growth and development.



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