
Payroll and HR Specialist
1 week ago
The successful candidate will be responsible for addressing employee queries related to payroll, HR policies, benefits, and internal processes. This role requires strong communication skills, basic HR/payroll knowledge, and a passion for employee satisfaction.
">Job Responsibilities:">- ">
- Act as the first point of contact for employees regarding payroll, HR policies, benefits, and internal queries.">
- Log, track, and ensure timely resolution of employee concerns.">
- Coordinate with HR, Payroll, and Finance teams to resolve issues.">
- Provide clear communication and guidance on company policies and procedures.">
- Maintain employee records with accuracy and confidentiality.">
- Support the development of FAQs, knowledge base, and employee self-service tools.">
- Escalate complex cases to senior HR team members when required.">
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- Bachelor's degree in Human Resources, Business Administration, or related field.">
- 1+ year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).">
- Basic knowledge of labor law and payroll practices preferred.">
- Strong communication skills (Spanish required, English is a plus).">
- Good organizational and problem-solving skills.">
- Ability to maintain confidentiality and handle sensitive information.">
- Proficiency with MS Office and HRIS/Payroll tools is an advantage.">
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- Service-oriented mindset">
- Strong interpersonal skills">
- Attention to detail">
- Quick learner and adaptable">
- Team player">
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