HR System Support Specialist

4 days ago

Chennai, Tamil Nadu, India beBeeSystem Full time ₹ 60,00,000 - ₹ 1,50,00,000
HR System Support Specialist

Job Description:

Seeking an experienced HR system support specialist to provide daily operational support for Compensation Management, Employee Central (EC), and Onboarding 2.0 modules. The ideal candidate will have hands-on experience with Compensation Worksheets, Templates, and Role-Based Permissions (RBP), as well as strong knowledge of system configuration, data integrity, and integration between modules.

Key Responsibilities:

  • Provide day-to-day functional and technical support for SuccessFactors Compensation, Employee Central, and Onboarding 2.0 modules.
  • Resolve user issues, answer system queries, and troubleshoot data or configuration problems.
  • Monitor workflows and maintain user access, ensuring compliance with data security protocols.

Compensation Management:

  • Maintain and configure compensation worksheets, templates, guidelines, budgets, and eligibility rules.
  • Support annual and off-cycle compensation planning processes.
  • Ensure accurate data flow between EC and Compensation; troubleshoot mapping or logic errors.

Employee Central (EC):

  • Manage employee lifecycle configurations, business rules, event reasons, and workflow approvals.
  • Support position management, foundation objects, and organizational structure updates.
  • Ensure high data integrity and alignment across HR modules.

Onboarding 2.0:

  • Configure and troubleshoot Onboarding templates, forms, tasks, and pre-day 1 processes.
  • Resolve onboarding process failures, data mapping issues, and integration to EC.

Role-Based Permissions (RBP):

  • Maintain and troubleshoot role-based permission groups and roles across modules.
  • Ensure users have appropriate access based on their roles and security policies.
  • Support RBP audits, documentation, and periodic reviews to ensure compliance.

Integrations & Testing:

  • Monitor integrations between EC, Compensation, and Onboarding via SAP CPI or Boomi.
  • Participate in testing for quarterly SAP releases, system changes, and enhancements.
  • Validate interface files, troubleshoot data flow issues, and coordinate with technical teams.

Documentation & Training:

  • Maintain system documentation, SOPs, and user guides.
  • Train HR users on worksheets, templates, onboarding workflows, and security access.

Qualifications:

  • 4 years of hands-on experience in a system support or HRIS analyst role.
  • Strong understanding of HR data models, processes, and compensation planning.
  • SAP Certified in SuccessFactors Compensation Management.

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