Chief Operations Manager
3 days ago
Job Title
Position Overview
The position is responsible for managing day-to-day IT operational activities across Systems, Voice, and Network to ensure seamless functioning.
Responsibilities
- Efficiently manage the operation of multiple systems and infrastructure.
- Ensure operational stability by adhering to established tools and processes.
- Oversee the management of servers, voice infra, and networking components.
- Must have a sound understanding of cloud infrastructure technologies including AWS or Azure Cloud Infra, Server, Storage, and Network Technologies.
- Work within the IT Service Management (ITSM) framework and enhance identified process gaps.
- Coordinate and manage enterprise voice infrastructure.
- Ensure compliance with technology controls across systems and network domains.
- Collaborate with IT Security and Compliance teams to ensure policy adherence.
Required Skills and Qualifications
- Strong understanding of running large-scale IT infrastructure operations.
- Experience working with core network components like DNS, DHCP, IP addressing, LAN/WAN, TCP/IP, switches, routers, and firewalls.
- Solid experience coordinating and managing enterprise voice infrastructure.
- Maintain up-to-date documentation and runbooks.
Benefits
- Lead knowledge sharing and collaboration efforts.
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