Business Process Associate

5 days ago


Hyderabad, Telangana, India Jobs for Humanity Full time
  • Fundamentals of this role entail verifying customer requests, ensuring accurate information, and taking appropriate action.
  • Key responsibilities involve performing quality control, adhering to policies and procedures, and meeting quality standards.
  • What you will be doing
    • Verifying and inputting customer requests for correctness and quality.
    • Producing template emails or written correspondence for customers when necessary.
    • Competencies
      • A team player with experience working with global or other teams.
      • Detail-oriented and timely with high regard for deadlines and deliverables.
      • Owning work assigned to ensure completeness without compromising timeliness or accuracy.
  • Guiding/mentoring peers on less complex processes.
  • Excellent customer service skills with strong phone, verbal, and written communication skills.

What we offer

A range of benefits, including medical, dental, vision, and great workspaces with dedicated colleagues.

A broad range of professional education and personal development possibilities.

A work environment built on collaboration, flexibility, and respect.



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