Business Process Associate
5 days ago
- Fundamentals of this role entail verifying customer requests, ensuring accurate information, and taking appropriate action.
- Key responsibilities involve performing quality control, adhering to policies and procedures, and meeting quality standards.
- What you will be doing
- Verifying and inputting customer requests for correctness and quality.
- Producing template emails or written correspondence for customers when necessary.
- Competencies
- A team player with experience working with global or other teams.
- Detail-oriented and timely with high regard for deadlines and deliverables.
- Owning work assigned to ensure completeness without compromising timeliness or accuracy.
- Guiding/mentoring peers on less complex processes.
- Excellent customer service skills with strong phone, verbal, and written communication skills.
What we offer
A range of benefits, including medical, dental, vision, and great workspaces with dedicated colleagues.
A broad range of professional education and personal development possibilities.
A work environment built on collaboration, flexibility, and respect.
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