Cloud Documentation Specialist

2 days ago

Nagpur, Maharashtra, India beBeeTechnicalContent Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Summary

We are seeking a skilled Technical Content Creator to join our team. As a key contributor, you will be responsible for designing, developing, and delivering high-quality user content that meets customer needs.

  • This includes creating comprehensive concepts, examples, tasks, reference information, and in-product guidance for cloud services, automation, and Network Management products.

The ideal candidate is a self-motivated individual with strong collaboration skills, interested in leading technical documentation projects. They should enjoy continuous learning and professional growth, exceling in fast-paced, highly technical environments.

Key Responsibilities
  • Design and develop best-in-class user content for customers.
  • Create a range of deliverables, such as concepts, tasks, installation instructions, illustrations, video scripts, course modules, and more.
  • Collaborate with stakeholders and subject matter experts to understand and identify requirements and customer needs.
  • Analyze specifications and product descriptions to recommend the best documentation approach.
  • Learn the customer experience through hands-on usage of our cloud networking products.
  • Follow established style and process guidelines for consistency and completeness.
  • Lead technical documentation efforts with a small number of technical writers.
Requirements
  • Bachelor's degree in English, Communications, or a related field.
  • Minimum 5 years of experience in technical writing, content creation, or a related field.
  • Strong understanding of cloud services, automation, and Network Management products.
  • Excellent communication, collaboration, and project management skills.
  • Able to work effectively in a fast-paced environment with tight deadlines.

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