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Strategic Client Advocate

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Mysore, Karnataka, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878
Account Relationship Manager

This role requires a strong focus on building and maintaining client relationships. The successful candidate will have a proven track record of developing business strategies that drive revenue growth and expand customer engagement.

  • Key Responsibilities:
  • Develops, manages, and maintains business relationships with assigned accounts to support the organization's sales strategy.
  • Supports revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives.
  • Extends and expands the sale of products and services to existing clients.
  • Leads, manages, and coordinates communication and interfaces with the customer at appropriate levels.
  • Negotiates and implements contracts with accounts as authorized.
  • Manages production and distribution issues associated with accounts.
  • Establishes and maintains positive customer relations, acting as a champion for the voice of the customer within the business.
  • Supports account strategy and works with key stakeholders in the business to achieve optimum results.
  • Measures customer satisfaction and creates action plans to improve satisfaction based on data.
  • Manages accounts receivable deliverables, including discussing and negotiating payment terms.
  • Drives Customer Focus Six Sigma initiatives to strengthen relationships with customers.
  • Drives cross-business unit account development in support of account strategy.
  • Maintains sales forecasts and tracks progress and accuracy against forecasts.
  • Works with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations.

Required Skills and Qualifications:

  • Significant level of relevant work experience, including previous customer and/or product experience required.
  • Purchasing/commercial contract negotiation experience preferred.

Benefits:

  • Opportunity to develop business strategies that drive revenue growth and expand customer engagement.
  • Ability to work with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations.
  • Chance to establish and maintain positive customer relations, acting as a champion for the voice of the customer within the business.

Others:

  • College, university, or equivalent degree in marketing, sales, technical, or a related subject, or equivalent industry experience required.
  • Position may require licensing for compliance with export controls or sanctions regulations.