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Counselling Team Lead Role
3 weeks ago
We are seeking a highly skilled and experienced Team Lead to lead our team of Education Counsellors. The ideal candidate will have a proven track record in team management, client relationship building, and meeting sales targets in the education domain.
This role requires a proactive and target-driven professional with excellent communication and leadership skills. The successful candidate will be responsible for driving the team towards achieving sales targets and monthly quotas, while also ensuring timely and accurate follow-up with leads and existing clients.
- Key Responsibilities:
- Lead and manage a team of Education Counsellors.
- Drive the team towards achieving sales targets and monthly quotas.
- Monitor and report team productivity and performance on a daily and weekly basis.
- Build and maintain strong, long-term client relationships.
- Ensure timely and accurate follow-up with leads and existing clients.
- Oversee CRM/database usage to track leads, client interactions, and conversion ratios.
- Conduct weekly reporting of team sales goals and performance to upper management.
- Provide training and mentorship to the team to enhance productivity.
- Identify new sales opportunities and develop client acquisition strategies.
- Address client queries efficiently to ensure satisfaction and loyalty.
- Stay updated on all industry trends and company products/services.
Requirements:
- Proven 5-7 years of experience in leading a counselling/sales team in the education industry.
- Excellent verbal and written English communication skills.
- Strong client handling, negotiation, and interpersonal skills.
- Ability to inspire, coach, and lead by example.
- Target-driven mindset with a focus on results.
- Quick learner with the ability to adapt and deliver under pressure.
- Sound knowledge of CRM tools and reporting systems.
Benefits:
- Transparent compensation package.
- Real growth opportunities within an EdTech pioneer.
- Vibrant work environment with young, supportive teams.
