Technical Support Specialist

As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will resolve customer issues and provide technical guidance in addressing their business needs. You will be the voice of the customer into ServiceNow product and development teams for product feedback and improvements. You will play...

Job Title: Technical Support SpecialistOverview: We are seeking a skilled technical support specialist to manage production support systems, incident management, and change management.The ideal candidate will have hands-on experience with Service Now (incident management, change management), Linux, Mainframe, Zscaler, SQL, event management tools like...

Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide first-level support for hardware, software, network, and system issues.Key Responsibilities:Troubleshoot and resolve basic technical problems or escalate as necessaryLog and track issues using...

Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. This role will involve providing exceptional customer service and technical support to our clients.Key Responsibilities:Monitoring of observability tools including New Relic, AWS Cloud Watch, Kibana, MixPanel, and Mongo Atlas ChartMonitoring and...

Job OverviewWe're seeking an experienced Technical Support Specialist to join our team.This role involves troubleshooting and resolving customer technical issues, working collaboratively with internal teams and leveraging cutting-edge tools to provide seamless support experiences.The ideal candidate will have a passion for delivering exceptional customer...

Job Title:A dedicated and accomplished Technical Support Specialist is sought to lead a team of skilled support analysts in delivering exceptional technical assistance to internal users and external clients.Key Responsibilities:Strategic Planning and Execution: Develop and implement strategic plans to enhance the technical support function, aligning with...

Job Summary : We are looking for a dedicated Technical Support Specialist to provide technical assistance and support to our clients and internal teams. The ideal candidate will have excellent problem-solving skills and the ability to troubleshoot software and hardware issues, ensuring high customer satisfaction and timely resolution of technical ...

Job Overview:The IT Support Specialist plays a vital role in providing frontline assistance to a diverse user base across various technologies and time zones. This position requires excellent communication skills, a composed demeanor, and the ability to collaborate effectively with cross-functional teams.Key Responsibilities:Deliver end-user support via...

Position Name : Technical Support SpecialistLocation : HyderabadExperience Range : 5 - 6 yearsJob Description :Responsibilities :- Provide timely and accurate technical support to customers via phone, email, chat, and other communication channels.- Diagnose and resolve customer technical issues, escalating complex problems to senior support or development...

Lead Technical Support SpecialistWe are seeking a highly skilled and experienced Lead Technical Support Specialist to drive operational excellence within our support delivery function. As a key member of our team, you will be responsible for leading and managing key operational areas such as monitoring, including shift planning, performance measurement, and...