Customer Service Ambassador

6 days ago


Jaipur, Rajasthan, India TechFun consultant Full time

Company Overview

At TechFun Consultant, we pride ourselves on being a trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we empower traders to make informed decisions. Our team of experienced professionals brings together a wealth of knowledge and expertise, providing personalized strategies and insights that cater to unique trading goals.

Job Overview

We are seeking a Customer Service Representative to join our team in Jaipur. This is a full-time employment opportunity with a competitive salary range. As a member of our team, you will be responsible for providing exceptional customer service via phone, email, and chat.

Key Responsibilities

  1. Provide exceptional customer service via phone, email, and chat.
  2. Address customer inquiries and resolve issues efficiently and effectively.
  3. Maintain a positive, empathetic, and professional attitude towards customers.
  4. Assist customers with account setup, navigation, and troubleshooting.
  5. Document and manage customer interactions and feedback.
  6. Collaborate with internal teams to enhance customer experience.
  7. Meet and exceed key performance indicators for customer satisfaction and response time.
  8. Stay up-to-date on product knowledge and company policies.

Requirements

  • Excellent Communication Skills
  • Graduation Mandatory
  • Freshers / Experience
  • Voice Process
  • 6 Days Working
  • Salary - 20K To 30K CTC
  • Location - Jaipur


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