Project Leader: Service Delivery Excellence

2 days ago

Chennai, Tamil Nadu, India beBeeDelivery Full time ₹ 9,00,000 - ₹ 12,00,000
Service Delivery Manager Role

We are seeking a seasoned Service Delivery Manager to join our team. As a key member of our delivery organization, you will be responsible for overseeing project timelines, budgets, and stakeholder alignment.

  • Key Responsibilities:
  • Define and manage delivery timelines, budgets, and success metrics
  • Facilitate Agile ceremonies including Scrumban practices
  • Align cross-functional teams across engineering, IT, operations, and business units
  • Manage stakeholder communication and ensure transparency across all levels
  • Identify and mitigate risks while ensuring adherence to delivery milestones
  • Oversee vendor and partner coordination to ensure timely and quality outcomes
  • Support Agile transformation and continuous improvement initiatives

Requirements:

10–12 years of experience in service delivery, project management, or Scrum Master roles

Strong understanding of Agile methodologies, including Scrumban

Proven experience in stakeholder management and cross-functional coordination

Expertise in risk assessment, mitigation, budgeting, and resource allocation

Familiarity with digital twins, cloud platforms, and enterprise data systems

Excellent communication, leadership, and organizational skills

Experience in vendor and partner coordination

What We Offer:

  • Flexible work arrangements and a supportive work-life balance
  • Inclusive and collaborative culture with opportunities for growth
  • Access to cutting-edge technologies and certifications
  • Opportunity to lead high-impact programs in a dynamic domain

About Us:

We are a global business and technology transformation partner, helping organizations accelerate their dual transformation to address the evolving needs of customers and citizens.

With a strong 55-year heritage and deep industry expertise, we are trusted by our clients to address the entire breadth of their business needs.

We draw on the capabilities of our 360,000 team members in more than 50 countries, all driven by the purpose of unleashing human energy through technology for an inclusive and sustainable future.

It is a responsible and diverse organization with market-leading capabilities in digital, cloud, and data.

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