
Chief Quality Control Specialist
3 days ago
Job Overview:
We are seeking a Senior Quality Assurance Analyst to join our team.
The successful candidate will play a key role in ensuring the Defined Benefit system implementation and maintenance activities meet established standards of quality, reliability, usability, and performance.
The ideal candidate will have a strong understanding of business and functional/system requirements, and be able to examine these requirements to ensure that the system solution reflects clients' benefits.
Key Responsibilities:
- Serve as a Subject Matter Expert (SME) for Technical/Functional issues
- Mentor and coach team members on technical aspects
- Lead training efforts for the team and engage in ongoing development of team/unit/cross-tower members
- Work independently on tasks assigned
- Demonstrate module-level ownership and manage internal stakeholder communication
- Assist and manage offshore/onshore interaction and stakeholder communication, including technical/functional escalations
- Update all documentation with task details and provide regular updates to the team
Requirements:
- Minimum 5-6 years of experience in a similar role
- Bachelor's/Master's degree in Business Administration, Mathematics, Finance, Statistics, or Technology
- Knowledge of Defined Benefit is an asset
- Familiarity with automated testing tools and project/test management tools
- Strong problem-solving and analytical skills
- Excellent oral and written communication skills
About Us:
Our organization is a global leader in insurance, risk management, and consulting services. Our culture values collaboration, innovation, and excellence.
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