Application Support Director
6 days ago
Job Summary:
MaxVal is seeking an experienced Application Support Lead to join our team. As a key member of our Salesforce support team, you will be responsible for leading and managing a team of support specialists, ensuring timely and effective resolution of issues, and driving continuous improvement in support processes and workflows.
Key Responsibilities:
- Team Leadership & People Management:
- Lead, mentor, and manage a team of Salesforce support specialists to ensure adequate team staffing and coverage for 24/7 support.
- Conduct performance evaluations, provide constructive feedback, and develop growth plans for team members.
- Salesforce Application Support:
- Oversee the daily operations of the Salesforce support team, ensuring timely and effective resolution of issues.
- Monitor Salesforce application performance, diagnose issues, and coordinate resolutions with internal and external stakeholders.
- Client Engagement & Communication:
- Act as the primary point of contact for clients regarding Salesforce application issues.
- Build and maintain strong relationships with key stakeholders and clients, ensuring transparency and satisfaction with support services.
- Project Management:
- Lead and manage Salesforce-related support projects, including software updates, migrations, and implementations.
- Develop project plans, define scope, manage timelines, allocate resources, and track progress.
- Technical Expertise & Development Knowledge:
- Apply Salesforce development knowledge to oversee or assist in troubleshooting, debugging, and fixing issues related to customizations, integrations, and automations.
- Understand Salesforce architecture, APIs, workflows, triggers, and custom objects to effectively support complex environments.
- Continuous Improvement & Innovation:
- Drive continuous improvement in support processes and workflows, identifying opportunities for automation and optimization.
- Contribute to the knowledge base and provide training to both internal teams and clients on Salesforce functionalities and best practices.
- Stakeholder Management & Reporting:
- Provide regular reports on team performance, ticket status, and service delivery metrics to senior management.
- Maintain transparency on team productivity, escalations, and project statuses.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in Salesforce application support and development.
- Proven experience in a team lead or managerial role, with strong people management skills.
- Strong knowledge of Salesforce CRM and development (Apex, Visualforce, Lightning, and APIs).
- Experience in project management methodologies and tools (Agile, Scrum, etc.).
- Excellent client-facing communication skills, with a focus on problem-solving and resolution.
- Salesforce certifications such as Salesforce Administrator, Salesforce Advanced Administrator, or Salesforce Platform Developer are a plus.
-
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeThe Administrative Support Specialist to the Managing Director plays a crucial role in supporting the MD in achieving the institution's objectives. This role involves providing secretarial and administrative assistance, serving as the first point of contact for both internal and external stakeholders, and maintaining the MD's calendar, travel log, and...
-
Executive Secretary to Managing Director
5 days ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeKey Responsibilities:Calendar Management: Efficiently manage the Managing Director's schedule, coordinating meetings, setting agendas, and arranging logistics as needed.Secretarial Support: Provide administrative assistance to the Managing Director, handling correspondence, and maintaining records.Travel Coordination: Organize and manage the Managing...
-
Application Support Specialist
1 week ago
Coimbatore, Tamil Nadu, India Presidio Full timeUnlock Your Potential with PresidioPursue a career at Presidio, a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. As an Application Support Engineer, you will be at the forefront of cutting-edge technology, collaborating with a team of innovators who drive...
-
Application Support Specialist
3 weeks ago
Coimbatore, Tamil Nadu, India Presidio Full timeUnlock Your Potential as a Presidio Application Support EngineerAt Presidio, we're on the forefront of a technology-driven revolution, transforming the way businesses operate. As an Application Support Engineer, you'll be part of a dynamic team that's shaping the future of digital infrastructure, business analytics, cloud, security, and emerging...
-
Application Support Specialist
3 weeks ago
Coimbatore, Tamil Nadu, India Presidio Full timeUnlock Your Potential with PresidioAt Presidio, we're on the forefront of a technology-driven revolution, transforming the way businesses operate. Join our team and become a part of a culture that values innovation, collaboration, and self-starters who drive real change.Why You'll Thrive HereYou'll have the opportunity to set your career on a path for...
-
Financial Director
3 weeks ago
Coimbatore, Tamil Nadu, India VMax Wellness Full timeJob Title: Financial DirectorVMax Wellness is seeking a highly skilled Financial Director to join our team. As a key member of our leadership team, you will be responsible for overseeing the financial operations of the company, including budgeting, financial planning, forecasting, and analysis.Key Responsibilities:Financial Controls and Planning: Conduct...
-
Executive Secretary to the Managing Director
2 weeks ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeThe role of the Executive Secretary to the Managing Director requires a high level of administrative support, ensuring the smooth operation of the Managing Director's office.Key Responsibilities:Calendar Management: The successful candidate will be responsible for managing the Managing Director's calendar, ensuring all meetings and appointments are scheduled...
-
Executive Secretary to Managing Director
2 weeks ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeThe Cheran Group Of Companies seeks an Executive Secretary to Managing Director who will provide administrative support to the Managing Director and contribute to the company's success by handling various tasks.Key Responsibilities:Calendar Management: Manage the Managing Director's calendar, set up meetings, and coordinate travel arrangements.Administrative...
-
Program Director
2 weeks ago
Coimbatore, Tamil Nadu, India NXGEN Technology AG Full timeProgram DirectorAt NXGEN Technology AG, we are seeking a highly skilled Program Director to lead our program development efforts. As a key member of our team, you will be responsible for developing program plans that align with our organization's strategic direction. Your primary focus will be on creating and managing long-term goals, as well as developing...
-
Finance Director
2 weeks ago
Coimbatore, Tamil Nadu, India VMax Wellness Full timeJob Title: Finance DirectorAbout VMax WellnessVMax Wellness is a holistic health and wellness organization that aims to encourage and inspire people to adopt a healthy lifestyle through bespoke fitness and nutrition plans tailored to their requirements. Our mission is to transform the lives of at least 1 million people and eradicate lifestyle diseases caused...
-
Physical Education Director
2 weeks ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeDirector of Physical Education Job DescriptionThe Cheran Group of Companies is seeking a highly qualified and experienced Director of Physical Education to lead our educational institution's physical education department. As a key member of our team, you will be responsible for developing and implementing comprehensive physical education programs that...
-
Cloud Security Director
3 weeks ago
Coimbatore, Tamil Nadu, India KGiSL Full timeJob Title: Cloud Security DirectorWe are seeking a highly experienced Cloud Security Director to join our team at KGiSL. The ideal candidate will have a strong background in cloud security, infrastructure, and cybersecurity, with a proven track record of delivering cloud and infrastructure services to customers.Key Responsibilities:Lead the development and...
-
Executive Secretary to Managing Director
3 weeks ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeThe Executive Secretary to the Managing Director is a key role within the Cheran Group Of Companies, requiring a high level of administrative support to the Managing Director. The successful candidate will be responsible for managing the MD's calendar, scheduling meetings, and maintaining their travel log and planner.Key responsibilities include:Calendar...
-
Finance Director
2 weeks ago
Coimbatore, Tamil Nadu, India VMax Wellness Full timeJob Title: Finance DirectorVMax Wellness is seeking a highly skilled Finance Director to oversee the financial operations of the company. The ideal candidate will have a strong background in financial leadership and experience in managing financial planning, budgeting, and forecasting.Key Responsibilities:Develop and implement financial plans and strategies...
-
Executive Secretary to Managing Director
3 weeks ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeJob Title: Executive Secretary to Managing DirectorThe Cheran Group Of Companies is seeking a highly skilled and experienced Executive Secretary to provide administrative support to our Managing Director. The successful candidate will be responsible for managing the MD's calendar, scheduling meetings, and maintaining their travel log and planner.Key...
-
Human Resources Director
3 weeks ago
Coimbatore, Tamil Nadu, India Amulya Infotech India Pvt Ltd Full timeHuman Resources DirectorWe are seeking a seasoned Human Resources Director to lead our HR operations at Amulya Infotech India Pvt Ltd. This role involves overseeing all aspects of human resources, including recruitment, training, performance management, and employee relations. The ideal candidate will have strong leadership skills, exceptional communication...
-
Executive Secretary to Managing Director
3 weeks ago
Coimbatore, Tamil Nadu, India Cheran Group Of Companies Full timeThe role of the Executive Secretary to the Managing Director at Cheran Group Of Companies requires a high level of administrative support and discretion. The successful candidate will be responsible for managing the MD's calendar, scheduling meetings, and maintaining their travel log and planner.Key responsibilities include:Calendar management and scheduling...
-
Education Director
2 weeks ago
Coimbatore, Tamil Nadu, India Easa College Of Engineering & Technology Full timeAt Easa College Of Engineering & Technology, we are seeking an accomplished Education Director to lead our academic endeavors.As the Education Director, you will be responsible for providing visionary leadership, strategic direction, and academic excellence to ensure the overall success and growth of the institution. Reporting to the Board of Directors, you...
-
Program Director
3 weeks ago
Coimbatore, Tamil Nadu, India NXGEN Technology AG Full timeKey Responsibilities:As a Program Director at NXGEN Technology AG, you will be responsible for developing and implementing program plans that align with the organization's strategic direction. This includes creating and managing long-term goals, developing budgets and operating plans for programs, and writing program funding proposals.Key Skills and...
-
Administrative Support Professional
2 weeks ago
Coimbatore, Tamil Nadu, India JC ALLOYS Full timeAt JC Alloys, we are seeking an exceptional Administrative Support Professional to join our team.The ideal candidate will provide high-level administrative support to the Managing Director, ensuring seamless day-to-day operations and contributing to the company's success.Key responsibilities:Schedule and organize meetings efficientlyTake minutes of meetings...