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Client Experience Manager

2 weeks ago

Vijayawada, Andhra Pradesh, India beBeeRelationship Full time ₹ 2,50,000 - ₹ 3,50,000
Key Responsibilities:
  • Engage with inbound leads via phone calls, emails and social media messages to provide prompt and accurate responses.
  • Offer clear information about health transformation programs.
  • Guide new leads through enrolment and re-enrolment processes while coordinating with the internal coaching team for smooth onboarding.
  • Maintain and update client data using CRM tools.
  • Support clients with after-enrolment needs and ensure timely resolution.
Key Skills & Traits:
  • Strong communication skills with a consultative tone.
  • Ability to multitask and stay composed in a fast-paced environment.
  • Good organisational and time-management skills.
  • Customer-first mindset with a problem-solving attitude.
  • Comfort with CRM tools, Excel, and data handling.