Airport Operations Specialist

4 days ago

Gulbarga, Karnataka, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

Airport Ground Staff Job Overview

We are seeking an experienced professional to join our team as Airport Ground Staff. This is a full-time hybrid role located in Nagpur, involving:

  • Providing information about flight schedules, delays, and airport services
  • Ensuring compliance with safety regulations
  • Managing passenger inquiries and complaints
  • Handling passenger data and managing check-in systems

About the Role

The ideal candidate will possess exceptional customer service and interpersonal skills, knowledge of airline operations and procedures, basic IT and computer skills, ability to work in a fast-paced environment and handle stress efficiently.

Responsibilities

This position requires strong problem-solving and conflict resolution skills, effective communication skills in English and local languages, and the ability to work independently and as part of a team.

Requirements

To be successful in this role, you should have a high school diploma or equivalent, prior experience in airport operations or customer service is a plus, flexibility to work in shifts, including nights, weekends, and holidays.

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