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About Us
We are a global leader in unified commerce platforms, delivering world-class software solutions for the food and beverage industry. Our flagship product has achieved remarkable success over the past decade, empowering thousands of F&B businesses across 40+ countries.
Driven by a passionate team of developers, designers, and product experts, we are constantly evolving—introducing innovative, industry-defining features that set the benchmark for F&B tech. We are headquartered in Singapore, with offices across five countries.
Job Overview
We are looking for highly skilled individuals to join our team as Deployment Officers. This role combines technical expertise, customer engagement, and product advocacy to deliver world-class solutions and support.
Why Work with Us?
Work on a global SaaS product trusted by thousands of restaurants
Lead deployments, onboarding, and customer training
Engage directly with customers to drive satisfaction and success
Collaborate with a fast-paced, innovative team of developers, designers, and product experts
Grow your career in a dynamic, product-focused environment
Responsibilities:
- Develop a deep understanding of our software products and services
- Act as the primary point of contact for customers, building trust-based relationships
- Understand each client's business requirements and configure their account accordingly
Key Skills and Qualifications:
- 0–2 years of experience in software deployment, technical support, or account management in F&B, POS, or SaaS domains
- Strong knowledge of hardware setup and troubleshooting (POS systems, printers, networks)
- Excellent communication skills in English and at least one regional Indian language
- Ability to train and educate end users across different roles
- Strong problem-solving skills, independent thinking, and ability to work under pressure
- Highly available and willing to travel locally within the assigned metro city for client visits
- Passion for technology, customer success, and delivering great user experiences
What You'll Do:
- Product & Customer Expertise
- Deployment & Training
- Support & Troubleshooting
- Customer Engagement & Advocacy
