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Customer Liaison Specialist

2 weeks ago

Thāne, Maharashtra, India beBeeRelationship Full time ₹ 3,00,000 - ₹ 5,00,000

Job Title: Relationship Manager

\
Overview \
This role is focused on building and maintaining strong customer relationships through effective communication and sales or service strategies within the BFSI sector. \
    Key Responsibilities include handling inbound and outbound customer interactions professionally, promoting and cross-selling financial products and services, addressing customer queries and resolving concerns promptly, and maintaining quality communication in line with call center standards.\
Requirements \
To be successful in this role, you must have a minimum of 12th Pass / Graduate education and at least 2 years of experience in a call center environment within the BFSI sector. Strong communication skills are essential, with a good understanding of English language ascertained by an appropriate level such as Versant 6.