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Senior Manager Business Process Excellence

1 week ago


Gurgaon, Haryana, India McCormick & Company Full time

Job Overview

The Process Improvement Lead is a strategic role that drives business transformation and excellence across the organization. Reporting to the VP Global Business Solutions (GBS) Transformation, this leader will oversee the development and deployment of process improvement plans and enable GBS performance improvement.

Key Responsibilities:

  • Develop and execute a GBS and Global Functions PI strategy and implementation roadmap that aligns with enterprise goals and objectives.
  • Interface with GBS Leadership team and Global CCI teams to support the development of the next generation CCI agenda.
  • Establish a robust monitoring and reporting mechanism for ongoing assessment, performance management, and continuous improvement.
  • Lead a team of ~10 people in driving business results using PI tools.
  • Oversight of the India GBS site, aligning on key decisions on policies, guidelines, and processes impacting the Gurgaon office.
  • Help deliver the GBS expansion roadmap by identifying optimal solutions for savings and geographic placement.

Requirements:

  • Bachelor's degree in Business, Finance, Analytics, or relevant field.
  • Demonstrated ability to drive results using PI tools, experience in Business Process Outsourcing (BPO), and/or Global Capability Center (GCC).
  • At least 12-15 years of relevant experience and progressive leadership roles.
  • Proficiency in Lean, Six Sigma, process mapping, and modeling, as well as loss analysis.
  • Extensive cross-functional program and project management experience.