Lead Process Execution Specialist
2 weeks ago
**Company Overview:**
Mrena Technologies Pvt. Ltd. is a dynamic company that seeks experienced professionals to join our team.
**Salary:** ₹25,00,000 - ₹30,00,000 per annum (estimated based on industry standards and location).
**Job Description:**
We are looking for an exceptional Team Lead to oversee the reservation rent-a-car process at Mrena Technologies Pvt. Ltd. The ideal candidate should have strong leadership and team management skills, with expertise in generating and analyzing reports. As a Team Lead, you will be responsible for training, developing, and leading a team of 20-25 associates to ensure efficient process execution.
**Key Responsibilities:**
- Train and develop a team of 20-25 associates to meet performance targets.
- Lead by example, demonstrating exceptional communication and interpersonal skills to foster collaboration and drive results.
- Analyze reports to identify areas of improvement and implement effective solutions.
**Required Skills and Qualifications:**
- Minimum 1 year proven experience in a Team Leading role within the BPO industry (preferably from the travel industry).
- Strong leadership and team management abilities, with a knack for inspiring and guiding teams.
- Exceptional decision-making and problem-solving skills to tackle challenges head-on.
**Benefits:**
- 6 days working schedule with flexibility to work in rotational shifts and week-offs.
**Location:** India
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