Customer Service Representative

2 days ago


Bareilly, Uttar Pradesh, India beBeeSupport Full time ₹ 1,60,000 - ₹ 3,20,000
Client Support Associate

As a Client Support Associate, you will be responsible for providing exceptional support to our customers through various communication channels.

  • Provide timely and effective resolution to customer inquiries and issues via phone, email, and chat.
  • Work closely with internal teams to resolve complex customer issues and ensure high-quality service delivery.
  • Maintain a strong understanding of our products and services to provide accurate information to customers.
  • Develop and improve internal systems knowledge to enhance customer support processes.
  • Stay up-to-date with industry trends and developments to provide the best possible service to our customers.

What We Expect You To Have:

  • High secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience.
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools.
  • Excellent oral and written communication skills;
  • An unerring attention to detail;
  • The ability to multitask, answering numerous chats/calls and navigating smoothly between both mediums.
  • A professional demeanor with the ability to take ownership of every chat, call or email and find a solution for every customer.
  • The ability to think on your feet in a fast-paced environment where messages over chat, call and email come fast and furious;


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