Customer Service Representative

6 hours ago

Bareilly, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

**Job Title:** Customer Support Executive(J10011)

As a key member of our team, you will be responsible for providing exceptional customer service and support. Your primary focus will be on billing, sales support, and customer coordination.

  • Billing: You will be responsible for managing all billing at the office as per E-Invoicing rules. This includes handling customer queries on GST, e-waybill, and insurance.
  • Sales Support: You will provide customer service when the sales team is absent, ensuring that our customers receive seamless support.
  • Customer Coordination: You will manage dispatch schedules, delivery timelines, and updates to ensure timely delivery of goods and services.

**Required Skills and Qualifications:**

  • 5-10 year experience in customer support and GST invoicing
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
  • Strong organizational and time management skills

**Benefits:**

  • Opportunity to work with a dynamic and growing organization
  • Competitive salary and benefits package
  • Professional development opportunities

**Others:**

  • You will be required to maintain accurate records of sales, payments, and dispatches
  • You will prepare regular performance and inventory reports

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