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Retail Sales Associate with Excellent Customer Service Skills
1 month ago
Position Summary: At Gopal Bros, we are seeking a skilled Retail Sales Associate to provide top-notch customer service and accurately process transactions. As a Cashier Customer Service representative, you will be the face of our company, ensuring a positive shopping experience for all customers.
About the Role:
- Customer Service: You will greet customers warmly, assist with inquiries, and provide information about products and promotions, demonstrating your excellent communication and interpersonal skills.
- Transaction Processing: Accurately scan items, process payments, and handle cash, ensuring the cash register is balanced at the end of each shift, showcasing your attention to detail and strong mathematical skills.
- Returns and Exchanges: Process returns and exchanges according to store policies, handling any customer concerns with professionalism and poise.
- Product Knowledge: Stay informed about the store's products and promotions to assist customers effectively, using your knowledge to drive sales and exceed customer expectations.
- Maintaining Cleanliness: Keep the checkout area clean, organized, and stocked with necessary supplies, contributing to a positive and efficient work environment.
- Collaboration: Work with team members to ensure a smooth and efficient operation of the store, leveraging your ability to work in a fast-paced environment.
- Compliance: Follow all company policies and procedures regarding cash handling and customer interactions, upholding the highest standards of integrity and professionalism.
Qualifications and Requirements:
- High school diploma or equivalent, demonstrating a solid educational foundation.
- Previous experience in retail or customer service preferred, showcasing your ability to adapt and grow in a dynamic environment.
- Strong mathematical skills and attention to detail, essential for accurate transaction processing and cash handling.
- Excellent communication and interpersonal skills, critical for providing top-notch customer service and working collaboratively with colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and responsibilities with ease and poise.
- Flexibility to work varied shifts, including weekends and holidays, accommodating the needs of our customers and business.
Physical Requirements:
- Ability to stand for extended periods, meeting the physical demands of the role.
- May require lifting up to 10kgs as needed, highlighting your physical capabilities and strength.
Salary Information:
We offer a competitive salary of $45,000 per annum, recognizing the value you bring to our team and the importance of fair compensation.
