Senior Operations Director

3 days ago

Gurgaon, Haryana, India R1 RCM Full time
About R1 RCM

R1 RCM is a strategic partner to HR and helps deliver best-in-class HR operations delivery.

Job Description

We are seeking a Senior Operations Director to manage HR Operations delivery on assigned R1 site and assist the leadership on strategies related to improvement in hire to retire process via team of Managers /AM's and Specialists.

The role requires strong partnerships across HR & non-HR functions to deliver value-added service to management and employees by assessing and anticipating HR-related needs and creating integrated solutions.

The incumbent will oversee employee queries/complaints resolution & ensure higher CSAT, drive and implement HR initiatives to increase organizational effectiveness, build capability and talent of workforce and team, and lead strategy and tactics to positively impact overall business performance and HR metrics.

Responsibilities
  • Min. 12-15 years of HR Operations experience
  • Should have worked with large cross-functional teams and strong stakeholder management.
  • Automation knowledge and experience is preferred.
  • Good communication skills, change/project and stakeholder management
  • Should be able to deal effectively in ambiguous situations.
  • Must recognize trends and identify systemic approaches to solving problems, along with strong consulting, business acumen, follow-up and analytical skills are essential.
  • Ability to handle sensitive and confidential information.
  • Supervise various administrative & specialized HR Operations tasks on Workday from hire to retire
  • Ensure functional support to payroll with arrears, letters
  • Work cohesively with business leaders / line managers to close all pending tasks
  • Supervise physical & virtual Onboarding by team by getting onboarding tasks completed by new hires
  • Escalate workday related approvals pending with HR / Non-HR functions
  • Performance management of direct reports set goals, coaching feedback
  • MIS and decipher meaningful information to assist management decision-making
  • Ensure adherence to SOP by direct reports, vendors, employees & manage escalation.
  • Increase Workday adoption & improve Workday functionalities for HRO use by collaborating with Workday specialists
  • Gather requirements in Workday by facilitating design sessions, configuration, UAT, rollout.
  • Present HR Operations overview in New Hire Orientation session
  • Identify process challenges in hire to retire cycle and create solutions
  • Regular governance with supplier and key stakeholders in HR
What We Offer

$140,000 - $180,000 per year

A competitive salary package that includes benefits such as health insurance, retirement savings plan, paid time off, and more.

Requirements

12-15 years of HR Operations experience, automation knowledge and experience is preferred, good communication skills, change/project and stakeholder management, ability to handle sensitive and confidential information.

  • Senior Director of Technology Operations

    4 weeks ago

    Gurgaon, Haryana, India Dhani Full time

    About Dhani: We are a leading fintech company seeking a highly experienced Senior Director of Technology Operations to lead our technology team in the stocks broking area. As the Senior Director, you will be responsible for overseeing the development, implementation, and maintenance of innovative and efficient technology solutions to support our brokerage...

  • Digital Marketing Director

    2 weeks ago

    Gurgaon, Haryana, India Antara Senior Care Full time

    About the RoleWe are seeking a seasoned Digital Marketing Director to lead our digital marketing efforts at Antara Senior Care. As a key member of our team, you will be responsible for developing, implementing, and managing marketing campaigns that promote our products and services.Your main goal will be to drive traffic, enhance brand visibility, and...

  • Product Launch Director

    4 weeks ago

    Gurgaon, Haryana, India Antara Senior Care Full time

    Job SummaryWe are seeking a seasoned Product Launch Director to lead the development and launch of new healthcare products at Antara Senior Care. This is a unique opportunity for an innovative leader to drive business growth through strategic product planning, effective team management, and exceptional stakeholder engagement.

  • Operational Excellence Director

    4 weeks ago

    Gurgaon, Haryana, India Safexpress Private Limited Full time

    Job Summary:We are seeking a highly skilled Operational Excellence Director to join our team at Safexpress Private Limited. This is an exciting opportunity for a results-driven professional to lead our performance management initiatives and drive business growth.About the Role:The Operational Excellence Director will be responsible for overseeing and...

  • Insurance Operations Director

    2 weeks ago

    Gurgaon, Haryana, India COUVERTURE MANAGEMENT CONSULTANTS PRIVATE LIMITED Full time

    Role Overview:The Insurance Operations Director will be responsible for overseeing the operational processes of CoverYou - Head - Operations, ensuring efficient and compliant execution of daily activities. This role involves driving operational excellence, optimizing resources, and aligning operations with strategic objectives.Key Responsibilities:Develop...

  • Senior Real Estate Operations Coordinator

    4 weeks ago

    Gurgaon, Haryana, India Antara Senior Care Full time

    Antara Senior Care is seeking a highly organized and detail-oriented Senior Real Estate Operations Coordinator to join our team. In this role, you will be responsible for overseeing the entire CRM operations, including management of new bookings and amendments, sending demand letters and payment receipts, issuing Allotment Letters and executing Agreements...

  • Product Development Director

    3 weeks ago

    Gurgaon, Haryana, India Antara Senior Care Full time

    Job Summary  We are seeking an experienced Product Development Director to lead the development of innovative healthcare products at Antara Senior Care. This role requires a strategic leader with expertise in product management, team handling, and stakeholder management.About the Role  As a Product Development Director, you will be responsible for...

  • Senior Luxury Retail Operations Director

    3 days ago

    Gurgaon, Haryana, India RSPL Group Full time

    Are you a retail expert seeking a new challenge? We are currently looking for a Senior Luxury Retail Operations Director to join our team at the RSPL Group.**Job Summary:**We are seeking an experienced retail leader to oversee multi-salon retail operations across multiple locations. As a Senior Luxury Retail Operations Director, you will be responsible for...

  • Commercial Operations Director

    1 week ago

    Gurgaon, Haryana, India Acuity Knowledge Partners Full time

    Job Title: Commercial Operations DirectorWe are seeking an experienced Commercial Operations Director to join our team at Acuity Knowledge Partners.About Us:Acuity Knowledge Partners is a leading provider of bespoke research, analytics and technology solutions to the financial services sector. Our global network of over 6,000 analysts and industry experts...

  • Financial Operations Director

    2 weeks ago

    Gurgaon, Haryana, India AegisCovenant Full time

    Job Title: Financial Operations DirectorAbout the Role:AegisCovenant is seeking an experienced Financial Operations Director to oversee the company's financial strategy, operations, and performance. As a key member of the leadership team, you will be responsible for managing all aspects of financial management, reporting, budgeting, and strategic...

  • Senior Commercial Operations Director

    4 weeks ago

    Gurgaon, Haryana, India Acuity Knowledge Partners Full time

    Unlock Career Advancement Opportunities in a Thriving Financial Services FirmAcuity Knowledge Partners is an esteemed provider of research, analytics, and technology solutions to the financial services sector. With a global network of over 6,000 experts and proprietary technology, we support more than 650 institutions and consulting companies.We foster a...

  • Operations Director

    2 weeks ago

    Gurgaon, Haryana, India COUVERTURE MANAGEMENT CONSULTANTS PRIVATE LIMITED Full time

    **Company Overview**Couverture Management Consultants Private Limited is a fast-growing insurance brokerage firm dedicated to delivering innovative insurance solutions and exceptional customer service.We are seeking an experienced Operations Director to lead our operational processes, ensuring efficient, compliant, and customer-centric execution of daily...

  • Technology Operations Director

    2 weeks ago

    Gurgaon, Haryana, India Infra360 Full time

    Job Title: Technology Operations DirectorInfra360 is a leading provider of infrastructure solutions, and we're looking for an experienced Technology Operations Director to join our team. This role requires a minimum of 12 years of experience in technology operations, with at least 5 years in a leadership position, managing teams and delivering complex...

  • Operations Director

    2 weeks ago

    Gurgaon, Haryana, India Satin Neo Dimensions Full time

    About the Job: Operations Director - ConstructionSatin Neo Dimensions is seeking an experienced Operations Director to lead our construction projects. The ideal candidate will have strong leadership skills and the ability to manage multiple projects simultaneously. Key responsibilities include collaborating with engineers, architects, and other stakeholders...

  • Senior Operational Excellence Manager

    3 weeks ago

    Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job OverviewWe are seeking an experienced Senior Operational Excellence Manager to join our team at Wipro Digital Operations and Platforms. The ideal candidate will have a strong background in process excellence, business operations, and leadership.The successful candidate will be responsible for driving operational performance and meeting productivity goals...

  • Strategic Operations Director

    4 weeks ago

    Gurgaon, Haryana, India Schneider Electric Full time

    At Schneider Electric, we are seeking a highly skilled and experienced individual to fill the role of Strategic Operations Director. This position offers an exciting opportunity to lead our operations team and contribute to the company's continued success.The successful candidate will have a minimum of 10-12 years of experience in financial reporting under...

  • Operations Director

    2 days ago

    Gurgaon, Haryana, India ITP Electronics Private Limited Full time

    Job Title: Operations Director - Wire Harness and Component ManufacturingWe are seeking an experienced Operations Director to lead our wire harness and component manufacturing operations in Gurgaon. This is a critical role that requires strategic leadership, operational excellence, and a strong focus on quality and customer satisfaction.About the Role:The...

  • Director of Financial Operations

    2 weeks ago

    Gurgaon, Haryana, India Futurism technologies Full time

    Key ResponsibilitiesIn this role as a Director of Financial Operations, you will oversee the operations of the finance department, set goals and objectives, and design a framework for these to be met.You will also be responsible for managing the preparation of the company's budget, liaising with auditors, and corresponding with various departments.

  • Senior Technology Director for Trading Platforms

    4 weeks ago

    Gurgaon, Haryana, India Dhani Full time

    Job DescriptionWe are seeking a seasoned technology leader to drive innovation and excellence in our trading platforms. As the Senior Technology Director, you will be responsible for overseeing the development, implementation, and maintenance of cutting-edge technology solutions to support our brokerage operations.Key Responsibilities:

  • Retail Operations Director

    4 weeks ago

    Gurgaon, Haryana, India MNC Group Full time

    About MNC GroupWe are a leading multinational corporation with a strong presence in the retail industry.Job SummaryWe are seeking an experienced Retail Operations Director to lead our sales team and drive business growth.About the RoleThe Retail Operations Director will be responsible for overseeing daily store operations, managing inventory levels, and...