Process Enhancement Specialist

Job OpportunityTrainee - Communication & Process Excellence is a role that involves contributing to communication, content creation, and process structuring. This position requires individuals who are proactive, enthusiastic, and eager to learn and adapt quickly in a fast-paced environment.Key ResponsibilitiesDraft and structure Standard Operating Procedures...

We are seeking an experienced CX Solutions Specialist to enhance our customer experience.Key Responsibilities:Provide expertise in Genesys Cloud, AWS Connect, and CX UI/UX capabilities.Optimize customer journeys through innovative UI/UX solutions and process improvements.Map, analyse, and improve customer journeys using insights and data.Requirements:Strong...

Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a skilled professional to monitor and evaluate call quality, providing constructive feedback and coaching to agents, identifying areas for improvement and supporting process optimization initiatives.Key Responsibilities:Call Quality Evaluation: Assess inbound/outbound calls against defined...

Key Responsibilities:Enhance HC platforms by collaborating with developers and HR CoEs.Collect business requirements, oversee user acceptance testing, and ensure systems align with organizational objectives.Requirements:1–3 years of experience in Human Capital systems.Techno-functional expertise across modules like time management, attendance tracking,...

About this roleWe are seeking an experienced professional to support our contract management team in enhancing performance across our global manufacturing portfolio.Key responsibilitiesDevelop and deploy programs to assess performance and recommend improvement strategies in contract planning, procurement, and administration.Evaluate contract management...

Improve Accuracy, Enhance ContentThis role involves enhancing the accuracy of AI-transcribed text from audio files. Ideal candidates will have experience in content editing or copyediting and be comfortable with various accents and audio quality issues.Correct spelling, punctuation, and grammatical mistakes in the transcript.Research as needed to verify the...

Job OpportunityWe are seeking a Business Systems Specialist to join our team within the Central Ops Organization.About the RoleThe Business Systems Specialist will play a crucial role in ensuring the accuracy and usability of our sales tools, including Salesforce, Clari, People.ai, ClosePlan, and Callidus Commissions.Key ResponsibilitiesAct as a liaison...

Chemical Process SpecialistWe are seeking a skilled Chemical Process Specialist to join our team in Ludhiana. This is an exciting opportunity for individuals who are passionate about working with chemicals and have a strong background in laboratory procedures.Key Responsibilities:Perform quality control tests on chemicals and equipmentMaintain laboratory...

As a key member of our team, you will play a pivotal role in enhancing operational efficiencies and boosting customer satisfaction in the luxury residential real estate sector. With your extensive experience in civil engineering, construction, and real estate, you will pinpoint areas for improvement, streamline workflows, and implement industry best...

Job Title: Process Development SpecialistKey Responsibilities:Design and implement comprehensive training programs for new hires, ensuring seamless onboarding and development.Maintain accurate records of training sessions, performance metrics, and competency assessments.Collaborate with cross-functional teams to identify skill gaps and develop targeted...