
Patient Service Advisor
2 days ago
At our hospital, we are committed to delivering exceptional patient care through empathetic support and a collaborative approach.
Key Responsibilities:- We are seeking a skilled Patient Counsellor to counsel patients and their families regarding treatment procedures, packages, and post-treatment care.
- The successful candidate will handle patient inquiries and convert them into registrations/bookings.
- This role requires explaining treatment options in a clear and empathetic manner, ensuring seamless patient coordination with doctors, nursing staff, and other departments.
- Achieve monthly counselling and conversion targets set by management, while maintaining follow-ups with patients to ensure timely decision-making and admissions.
- Maintain accurate patient records, counselling reports, and feedback for continuous improvement.
- Support marketing and promotional activities to enhance patient awareness and reach.
- Bachelor's degree in any field (Healthcare/Management preferred).
- Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
- Strong communication, persuasion, and interpersonal skills.
- Target-driven with a positive and empathetic attitude.
- Proficiency in MS Office and hospital management software (preferred).
We offer a dynamic and supportive work environment that fosters growth and development. Our team is dedicated to providing exceptional patient care and making a positive impact on the community.
About Us:We are a leading healthcare provider committed to delivering high-quality care and services to our patients. Our team of experienced professionals is passionate about making a difference in the lives of others.
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