Admission Director

Job Description:

The Admission Director will oversee a team of counsellors and admissions specialists to deliver an outstanding student experience while meeting organizational goals and enrolment targets.

• Lead, mentor, and manage a team of counsellors and admissions executives, ensuring achievement of departmental targets.
• Oversee the entire admissions cycle, including student counselling, university shortlisting, application processing, documentation, visa guidance, and onboarding.
• Establish and maintain professional relationships with international partner universities, particularly in Russia and Kazakhstan, ensuring compliance with admission requirements and timelines.
• Monitor and enhance the quality of counselling services, ensuring accuracy, compliance, and ethical standards.
• Develop and implement efficient processes to improve conversions and reduce application drop-offs.
• Track and evaluate team performance metrics; conduct regular reviews, feedback sessions, and training interventions.
• Collaborate with internal stakeholders to ensure seamless execution.
• Address escalations from students and parents promptly, ensuring satisfaction and resolution.
• Prepare regular performance and progress reports, highlighting achievements, gaps, and corrective measures.

• Bachelor's degree in Management, Education, or a related field (Master's preferred).
• Minimum 3–5 years of experience in overseas education counselling, student recruitment, or MBBS abroad advisory services.
• Proven experience in team handling and operations management.
• In-depth knowledge of international medical education systems, particularly in Russia and Kazakhstan, along with familiarity with visa and compliance requirements.
• Strong leadership, communication, and interpersonal skills.
• Ability to work in a target-oriented and fast-paced environment.
• Proficiency in CRM tools and counselling/admissions management systems is an advantage.