Talented HRIS Operations Expert Wanted

4 weeks ago


Gurgaon, Haryana, India Gartner Full time

About Gartner and the Role


Gartner is a leading research and advisory company, delivering actionable insights to drive business success. We're seeking an experienced HRIS Operations Analyst to join our team in HRIS Operations. As a key member of our organization, you'll provide specialized support in functional areas of expertise, including Workday, to process and troubleshoot end-user inquiries.



Responsibilities:

  • Provide exceptional customer service by answering escalated associate questions and concerns related to exceptions to processes or policies.
  • Collaborate with senior-level individuals to obtain approvals for requests, ensuring timely resolution.
  • Develop and maintain accurate reports, schedules, and updates, utilizing your analytical skills to identify trends and areas for improvement.
  • Maintain data integrity by conducting mass data loads, data quality audits, and resolving issues efficiently.
  • Create, edit, deactivate organizations, and manage role assignments, reorganizations, position swaps, and other related tasks.
  • Process severance payments and update calendars accurately and within deadlines.
  • Ensure compliance with regulatory changes by supporting requests and liaising with key contacts.


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