Talented HRIS Operations Expert Wanted
4 weeks ago
About Gartner and the Role
Gartner is a leading research and advisory company, delivering actionable insights to drive business success. We're seeking an experienced HRIS Operations Analyst to join our team in HRIS Operations. As a key member of our organization, you'll provide specialized support in functional areas of expertise, including Workday, to process and troubleshoot end-user inquiries.
Responsibilities:
- Provide exceptional customer service by answering escalated associate questions and concerns related to exceptions to processes or policies.
- Collaborate with senior-level individuals to obtain approvals for requests, ensuring timely resolution.
- Develop and maintain accurate reports, schedules, and updates, utilizing your analytical skills to identify trends and areas for improvement.
- Maintain data integrity by conducting mass data loads, data quality audits, and resolving issues efficiently.
- Create, edit, deactivate organizations, and manage role assignments, reorganizations, position swaps, and other related tasks.
- Process severance payments and update calendars accurately and within deadlines.
- Ensure compliance with regulatory changes by supporting requests and liaising with key contacts.
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