Team Performance Manager

1 day ago

Rajahmundry, Andhra Pradesh, India beBeeLeader Full time ₹ 10,00,000 - ₹ 14,00,000
Job Title: Team Lead

Overview:

The Team Lead will drive client KPIs, manage stakeholders, and maintain team performance. This role requires a strong leader who can motivate employees and handle customer complaints.

Responsibilities:

  • Drive client KPIs
  • Manage stakeholders
  • Maintain team performance
  • Handle customer complaints
  • Fill in for absent employees
  • Act as a role model for employees
  • Delegating tasks to employees
  • Keep day-to-day activities organized
  • Recruit and interview new hires
  • Supervise employees and provide training
  • Train employees in safety procedures
  • Address employee problems
  • Organize promotions and spearhead marketing efforts

Requirements:

  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Graduate in any stream
  • Sense of ownership and pride in your performance
  • Critical thinking and problem-solving skills
  • On-the-job training
  • Confidence and skillful negotiating skills

Critical Competencies:

  • Attention to detail
  • 2 years minimum on people manager role
  • Strong Communication Skills
  • Leadership Motivation Skills

Preferred Skills:

  • Proven track record of driving results
  • Ability to adapt to changing circumstances
  • Strong analytical skills

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