Enterprise Access Manager

4 days ago

Mumbai, Maharashtra, India beBeeAccessAdministrator Full time ₹ 15,00,000 - ₹ 25,00,000
System Administrator Position

Our organization is looking for a skilled and detail-oriented individual to manage user access and change management to our critical business applications.


Key Responsibilities:
  • Manage user accounts and permissions within SAAS applications.
  • Create, modify, and deactivate user access based on roles, responsibilities, and business needs.
  • Ensure appropriate levels of access control, granting only necessary permissions to ensure security and compliance.

Account Security & Compliance:
  • Monitor user activity and implement access audits to ensure compliance with organizational security policies.
  • Work closely with the IT and security teams to enforce access protocols and safeguard sensitive information.
  • Stay updated on security best practices related to SAAS platforms and recommend improvements.

Application Configuration & Integration:
  • Assist in configuring and customizing applications to meet business needs.
  • Collaborate with cross-functional teams to integrate applications with other internal systems and workflows.
  • Troubleshoot and resolve any access-related issues that arise within the applications.

Training & Support:
  • Offer ongoing support and guidance to end-users regarding application functionality, troubleshooting, and access issues.
  • Maintain user documentation and internal knowledge base.

Monitoring & Reporting:
  • Regularly monitor access logs, usage patterns, and potential security risks across applications.
  • Generate periodic reports on user access, system activity, and compliance with security protocols for management review.

Collaboration with Stakeholders:
  • Liaise with department heads and team leads to understand access requirements and adjust permissions as necessary.
  • Collaborate with teams to ensure a consistent approach to user access management across all platforms.

Requirements:
  • Bachelor's degree in information technology or a related field (required).
  • Proven experience managing access to SAAS platforms, particularly Zoho CRM and other enterprise tools.
  • Familiarity with user access controls, permissions, and security best practices.
  • Strong organizational and problem-solving skills, with the ability to manage multiple tasks and prioritize effectively.
  • Excellent communication skills, with the ability to work collaboratively with technical and non-technical stakeholders.
  • Experience with audit trails, compliance, and maintaining data security within cloud-based applications.
  • Familiarity with identity and access management (IAM) principles.

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