ServiceNow Software Engineer

1 day ago


Vellore, Tamil Nadu, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: ServiceNow Developer

Role Summary: We are seeking a skilled ServiceNow Developer to join our team.

Key Responsibilities: Develop and implement ServiceNow solutions, design and configure business workflows, create catalog items, approval workflows, dynamic forms, SLAs, integrate ServiceNow with third-party systems, set up and track metrics like ticket volumes, deflection rates, module usage, and SLA performance.

Technical Expertise:
  • ServiceNow Development: Strong knowledge of Flow Designer, business rules, client/server scripts, ACLs.
  • Platform Proficiency: Skilled in creating catalog items, approval workflows, dynamic forms, SLAs.
  • Integration and Reporting: Hands-on experience with domain separation, scoped apps, data import/export, UI policies.
Leadership and Collaboration:
  • Instance Management: Demonstrated leadership in instance upgrades, patch management, and clone processes.
  • Workflow Optimization: Strong collaboration skills with HR, IT, and Facilities to define and streamline workflows.
Compliance and Governance:
  • Audit and Compliance: Experienced in audit preparation, compliance documentation, and training L1/L2 teams.


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