Technical Associate
3 weeks ago
Job Summary: We are seeking a highly skilled Technical Associate - Quality Assurance to join our team at Tesco Bengaluru. The successful candidate will be responsible for identifying operational improvements and finding solutions using CI tools and techniques.
Key Responsibilities:
- Handle inbound / outbound calls within critical metrics.
- Knows and applies fundamental work theories/concepts/processes in own areas of work.
- To probe, triage, and dispatch jobs for the stores.
- Allocate the right man with the right skill @ the right time.
- Responds with appropriate levels of urgency to situations that require quick response or turnaround.
- Ability to analyze the root cause and handle 1st level issues.
- Ability to make informed and timely decisions.
Requirements:
- Basic MS Office – Excel, Speed and Accuracy.
- Active Listening.
- English Speaking, Reading and Writing.
- Logical Thinking.
- Any Graduate (Preference of Mech. Engineering).
About Tesco Bengaluru: Tesco Bengaluru is a leading company in the industry, and we are committed to providing our employees with a challenging and rewarding work environment. If you are a motivated and skilled individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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