Technical Associate

3 weeks ago


Bengaluru, Karnataka, India Tesco Full time

Job Summary: We are seeking a highly skilled Technical Associate - Quality Assurance to join our team at Tesco Bengaluru. The successful candidate will be responsible for identifying operational improvements and finding solutions using CI tools and techniques.

Key Responsibilities:

  1. Handle inbound / outbound calls within critical metrics.
  2. Knows and applies fundamental work theories/concepts/processes in own areas of work.
  3. To probe, triage, and dispatch jobs for the stores.
  4. Allocate the right man with the right skill @ the right time.
  5. Responds with appropriate levels of urgency to situations that require quick response or turnaround.
  6. Ability to analyze the root cause and handle 1st level issues.
  7. Ability to make informed and timely decisions.

Requirements:

  • Basic MS Office – Excel, Speed and Accuracy.
  • Active Listening.
  • English Speaking, Reading and Writing.
  • Logical Thinking.
  • Any Graduate (Preference of Mech. Engineering).

About Tesco Bengaluru: Tesco Bengaluru is a leading company in the industry, and we are committed to providing our employees with a challenging and rewarding work environment. If you are a motivated and skilled individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.


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