Diverse Workplace Dispute Resolver

3 days ago


Vijayawada, Andhra Pradesh, India beBeeGrievance Full time ₹ 60,00,000 - ₹ 80,00,000

Grievance Resolution Specialist

Job Summary:

We are seeking a skilled and empathetic Grievance Resolution Specialist to handle employee and stakeholder concerns with professionalism, discretion, and care.

Main Responsibilities:
  • Receive and Manage Grievances: Responsible for receiving, logging, and managing all formal grievances and complaints in a fair and timely manner.
  • Investigate and Mediate: Conduct impartial investigations through interviews, data collection, and documentation, and mediate between parties to reach fair and timely resolutions.
  • Ensure Compliance: Ensure compliance with internal policies and applicable labor laws.
  • Advise and Educate: Advise employees and management on grievance handling procedures and educate them on conflict resolution best practices.

Skill Requirements:

  • Strong Communication Skills: Excellent written and verbal communication skills are essential for this role.
  • Conflict Resolution Skills: A strong understanding of conflict resolution and investigative skills, with the ability to stay objective and unbiased in sensitive situations.

Education and Experience:

  • Bachelor's Degree: Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field.
  • Experience: 1–2 years of experience in grievance handling, employee relations, or a similar role.


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