Print Services Manager

1 day ago

Agra, Uttar Pradesh, India beBeePrinter Full time ₹ 8,00,000 - ₹ 15,00,000

Job Title:

Printer Support Specialist

We are seeking an experienced professional to manage and support print environments. The successful candidate will be responsible for managing and working on printers, print servers, configurations, installations, validations, and troubleshooting issues.

Main Responsibilities:

  • Knowledge of printers, plotters, and Printing from a Mainframe.
  • Mainframe >> VPS >> VPSX
  • OCR - documents from Mainframe - hold the queue in Mainframe and release to fix print issues
  • Software installation and upgrades activities.
  • Badge Authentication and badge issues.
  • Printer troubleshooting issues like driver installation, mapping of printers, print queues, and new printer requests.
  • Handling hardware issues related to printers.
  • Managing print services on the server.
  • Patching activities on print servers and validations.
  • Leading vendor calls.
  • Health checks, weekly highlights, and monthly reports.
  • Handling priority tickets and Management Initiatives.
  • RCA.
  • Creating and reviewing SOPs.
  • Monitor and manage enterprise print services using OMPlus and LRS VPSX for print job routing, auditing, and failover.

Skill Requirements:

  • OMPlus- For centralised job control and monitoring.
  • LRS VPSX – For output management and delivery.
  • HP Web Jetadmin- for Device discovery, configuration, and firmware updates.
  • Troubleshoot and resolve user print issues – including print errors, Print queue issues, new printer requests and connectivity problems.
  • Manage print drivers and firmware upgrades.
  • OS knowledge ( Windows Server/Unix server )

About the Role:

  • This is a dynamic and innovative role with global opportunities.
  • Career growth and continuous learning are encouraged.
  • A competitive salary and benefits package are offered.
  • You will work with cutting-edge technologies to shape the future of IT solutions.

About You:

  • You should have relevant experience and qualifications in the field.
  • Strong technical skills and analytical thinking are required.
  • You must be able to communicate effectively and work well in a team.

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