Senior ITSM Solutions Developer
3 weeks ago
We are seeking a highly skilled Servicenow Expert to join our team in Hyderabad. As a key member of our organization, you will play a vital role in designing and implementing ServiceNow solutions for IT Service Management, IT Operations Management, and IT Asset Management.
The ideal candidate will have 8+ years of hands-on experience working with ServiceNow platform implementations, customizations, and integrations. This role is an excellent opportunity to collaborate with cross-functional teams and create efficient IT Service Management (ITSM) solutions.
About the Role
- Design, develop, and implement ServiceNow solutions for IT Service Management, IT Operations Management, and IT Asset Management.
- Customize ServiceNow applications to meet business needs, including form design, workflows, and integrations.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Integrate ServiceNow with other enterprise tools and platforms using REST, SOAP, and other web service protocols.
- Troubleshoot and resolve ServiceNow application issues and support ongoing maintenance.
- Create and maintain documentation for development work, configurations, and processes.
- Provide expertise and guidance on best practices for ServiceNow platform usage.
Qualifications
- Experience: 8+ years of experience in ServiceNow development, including experience with ServiceNow modules such as ITSM, ITOM, ITAM, and custom applications.
- Technical Skills:
- Proficiency in ServiceNow scripting (Business Rules, Client Scripts, UI Policies).
- Strong understanding of ServiceNow integrations (REST, SOAP APIs).
- Experience with ServiceNow Workflow and Flow Designer.
- Familiarity with JavaScript, HTML, CSS, and web development fundamentals.
- Knowledge of ITIL processes and best practices (certification preferred).
- Soft Skills:
- Excellent communication skills, problem-solving abilities, and attention to detail.
Benefits
- Opportunity to work in a dynamic, collaborative environment with a talented team.
- Competitive salary and benefits package.
- Professional development and certification support.
- Flexible work culture with opportunities for growth.
Estimated Salary Range: ₹25-35 lakhs per annum
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