Healthcare Counselling Expert

1 day ago

Ghaziabad, Uttar Pradesh, India beBeeCounsellor Full time ₹ 6,00,000 - ₹ 8,00,000

About Manav Hospital, we are dedicated to providing top-notch medical services and research opportunities.

We strive to enhance healthcare delivery through innovation and research, located in Ghaziabad, India.

Key Responsibilities:

  • Counsel patients and their families regarding treatment procedures, packages, financials, and post-treatment care.
  • Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.
  • Explain treatment options and facilities in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with doctors, nursing staff, and other departments for seamless patient coordination.
  • Achieve monthly counselling and conversion targets set by management.
  • Maintain patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing and promotional activities to enhance patient awareness and reach.

Requirements:

  • Bachelor's degree in any field (Healthcare/Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in MS Office and hospital management software (preferred).

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