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Client Success Manager

1 week ago

Mumbai, Maharashtra, India oll Full time
Role Description

In this exciting role, you will play a critical part in shaping the future of education through innovative learning solutions. As a Client Relationship Manager at OLL.co, your primary focus will be on delivering exceptional client experiences while fostering strong relationships with our network of schools and educators.

You will be responsible for managing client accounts, providing timely support, and addressing any concerns that may arise. Your excellent communication skills and ability to empathize with clients will make all the difference in achieving our goals.

What You'll Achieve

In this role, you will have the opportunity to make a tangible impact on our clients' lives by providing top-notch service and support. Some of your key responsibilities include:
  • Managing client relationships to drive engagement and loyalty
  • Identifying opportunities to upsell and cross-sell services
  • Providing proactive support to resolve any issues or concerns