ServiceNow Developer
1 month ago
Job Description:
As a ServiceNow Developer at Airbus India Private Limited, you will be part of the Information Management (IM) function.
The ideal candidate should have hands-on experience with both development and support of ServiceNow applications and work closely with the application owner and architect.
You will play a key role in managing and maintaining a sound production environment, as well as being experienced in end-to-end incident/problem management.
As a member of an international, distributed, and multi-functional team, you will use an agile mindset and methodology.
Key Responsibilities:
- Build service requests from customer requirements, including requests, request items, and tasks, using workflows to manage data flows from the customer to the support teams.
- Use scripting tools and ServiceNow functionality to create scripts to automate routine tasks.
- Perform integrations and process automation using ServiceNow Orchestration.
- Load, manipulate, and maintain data between ServiceNow and other systems.
- Have a thorough understanding of ITIL/ITSM processes.
- Perform system and integration testing with sample and live data.
- Monitor health, usage, and overall compliance of the application.
- Have hands-on design, development, and deployment experience with the ServiceNow platform.
This role requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation, and sustainable growth.
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