International Journey Coordinator

6 days ago

Ellore, Andhra Pradesh, India beBeeTravel Full time ₹ 54,00,000 - ₹ 67,50,000
Job Title: Global Travel Expert

We are seeking an experienced Global Travel Expert to serve as a liaison between our company and its clients.

The ideal candidate will possess excellent communication skills, knowledge of computer reservations systems, and the ability to multi-task and manage time effectively.

Key Responsibilities:

  • Manage bookings for domestic and international flights and rail.
  • Provide information on products and services, including visa, forex, and health regulations.
  • Handle refund and cancellation of air tickets.
  • Coordinate ticket issuance with proper deal codes and bonus miles.
  • Follow communication scripts when handling different topics.
  • Co-ordinate with client/implant/servicing team.
  • Assistance in follow up with invoicing and recoveries.
  • Identify customers' needs and provide solutions and/or alternatives.

Competencies:

  • Effective communication skills and active listening.
  • Excellent knowledge of computer reservations systems and e-traveling.
  • Ability to interact, communicate, and negotiate effectively.
  • Ability to multitask, set priorities, and manage time effectively.
  • Sound knowledge of domestic and international travel trends.
  • Passionate interest in geography and strong domestic and international travel knowledge.
  • Ability to assimilate information and pay close attention to accuracy and detail.

Educational Qualification:

  • Graduate with a Diploma in Travel & Tourism preferred.

Experience: Total 3-5 years of relevant experience with a Travel Management Company required.

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