Sales Representative
3 weeks ago
Job Description:
We are seeking highly motivated and results-driven individuals to join our team as Telemarketers at RapidBrains. As a Telemarketer, you will play a crucial role in promoting our products and services to customers through outbound calls.
Responsibilities:- Make outbound calls to prospective customers to explain our products and services.
- Handle inbound calls from existing and potential customers, addressing their inquiries and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Follow communication scripts and guidelines to ensure consistency and professionalism.
- Achieve sales targets and objectives set by management.
- Build and maintain positive relationships with customers.
- Provide feedback and suggestions to improve customer satisfaction and sales performance.
- Stay updated on product knowledge and industry trends.
- Collaborate with team members and other departments to optimize customer experience.
- Excellent language proficiency in English and Hindi.
- Proficiency in any of the following regional languages: Tamil, Malayalam, Marathi, Gujarati, Bengali, Kannada, or Telugu.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Basic computer skills and familiarity with CRM systems is a plus.
Freshers are encouraged to apply; prior experience in telecalling or customer service is preferred but not mandatory.
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