
Insurance Career Builder
24 hours ago
About this opportunity:
As a leading innovator in the education ecosystem, we transform the industry through our cutting-edge financial solutions.
We partner with top educational institutions across India, making us a trusted name in education-focused financial services.
This is a high-impact opportunity to be at the forefront of building a new insurance vertical from the ground up.
We are seeking an experienced Health Insurance Claims Manager to oversee and manage the end-to-end claims process for customers.
Key Responsibilities:
- Manage the complete lifecycle of health insurance claims, including verification, documentation, submission, follow-up, and settlement.
- Assist and guide customers through the claims journey, ensuring forms and documents are accurate, complete, and submitted promptly.
- Collaborate with insurers, third-party administrators (TPAs), and hospitals to ensure quick and accurate claim resolutions.
- Handle escalations, rejections, and disputes by investigating discrepancies, clarifying benefits, and negotiating fair outcomes for clients.
- Ensure claims handling aligns with IRDAI guidelines, insurer protocols, and internal compliance standards.
The ideal candidate will have a strong background in health insurance claims management, excellent problem-solving skills, and the ability to deliver a seamless, customer-focused experience.
Requirements:- Bachelor's degree in Business, Finance, Insurance, or related field.
- 3–6 years of proven experience in health insurance claims management or related roles.
- IRDAI Health Insurance certification or equivalent preferred.
You'll be part of creating a vertical from scratch at a fast-growing fintech and enjoy a customer-first mindset, empathy, and professionalism.
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