Healthcare Liaison

2 weeks ago

Bengaluru, Karnataka, India beBeePatientCare Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Healthcare Liaison

We are seeking a compassionate and skilled individual to join our team as a Healthcare Liaison. This role will be responsible for providing exceptional patient care and support throughout their healthcare journey.

Key Responsibilities:

  • Serve as the primary point of contact for patients and their families, addressing inquiries and ensuring effective communication.
  • Welcome and assist patients during registration, admission, and discharge processes.
  • Listen to patient concerns and take appropriate actions to address and resolve issues promptly and professionally.
  • Coordinate with different departments and healthcare professionals to ensure seamless delivery of services.
  • Provide guidance and assistance to patients in understanding their rights and responsibilities.
  • Educate patients on relevant policies, procedures, and guidelines.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of healthcare regulations and compliance.

Benefits:

  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of patients and their families.

About Us:

We are a leading healthcare organization dedicated to providing high-quality patient care and service. Our team is passionate about delivering exceptional patient experiences and making a positive impact in our community.

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