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Booking Manager

2 weeks ago

Colva, Goa, India beBeeReservation Full time ₹ 22,50,000 - ₹ 30,00,000
Reservations Executive Job Description

We are seeking a highly skilled Reservations Executive to join our team at Sanda-Retreats.

Key Responsibilities:
  • Efficiently manage the booking system, ensuring accurate and timely recording, processing, and confirmation of customer reservations.
  • Provide exceptional customer service, resolving issues, providing information, and maintaining the reservations database.
  • Ensure guests have a seamless booking experience from inquiry through confirmation.
Requirements:
  • High school diploma or equivalent required; degree in hospitality management or related field preferred.
  • Previous experience in reservations or customer service, preferably in hospitality or travel industry.
  • Familiarity with reservation software, databases, and MS Office applications (Excel, Word, Outlook).
Skills:
  • Excellent verbal and written communication skills.
  • Strong customer-focused approach with ability to manage multiple tasks and prioritize effectively.
  • High level of attention to detail for accurate reservation data.
  • Ability to handle high volumes of calls and reservations simultaneously, particularly during peak periods.