Network Operations Manager
3 days ago
We are seeking an experienced Network Operations Manager to lead the Global Payments Merchant Network team. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of networking needs, driving completion of requests, incidents, and changes, and ensuring the network environment remains compliant with audits such as PCI and SOX.
About the RoleThe successful candidate will have 4+ years of management experience, with a strong background in network operations and technical expertise. You will be expected to develop and refine best practices, elevate engineering and operational excellence, and align the team with our vision, core values, and goals.
Responsibilities- Oversee the day-to-day operations of networking needs for the Merchant Network of routers, switches, load balancers
- Drive completion of Requests, Incidents, and Changes assigned to the Network Platform team
- Participate in Root Cause Analysis calls to improve the network environment
- Maintain current software and hardware on all Network Platform managed equipment
- Ensure network environment compliance for audits such as PCI, SOX, etc
- Assist in driving automation for the Enterprise Networking Organization
- Continuously strive to improve team efficiencies in maintaining the Network infrastructure
- Develop long and short-term goals for solutions and delivery to align with corporate goals
- Establish regular touch points with key partners to drive efficiencies
We offer a competitive salary of ₹1,200,000 - ₹1,800,000 per annum, depending on experience. The successful candidate will also receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Requirements- 4+ years of management experience
- Strong background in network operations and technical expertise
- Bachelor's degree or higher in a computer-related field
- Experience working with Cisco routers and switches
- Leadership in a collaborative environment
- Positive relationship building
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