Postpaid Digital Transformation Lead
2 weeks ago
Vodafone Idea Limited, an Aditya Birla Group and Vodafone partnership, is India's leading telecom service provider. We offer pan-India Voice and Data services across 2G, 3G, and 4G platforms.
The Company is committed to delivering delightful customer experiences and contributing to a 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.
We're proud to be an equal opportunity employer, valuing diversity and fostering a collaborative, inclusive environment that encourages authenticity and belonging.
Our goal is to build and maintain a diverse workforce reflecting our Values of Passion, Boldness, Trust, Speed, and Digital.
To achieve this, we strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
We ensure equal employment opportunities without discrimination or harassment based on various characteristics protected by law.
At Vodafone Idea Limited, we are committed to diversifying our workforce.
RoleDigital and Alliance Lead
Job Level/ DesignationM2
Function / DepartmentPostpaid
LocationMAH
Job PurposeBuild and scale up quality postpaid acquisitions agendas for the cluster through differentiated and best-in-class experiences around digital lead fulfilment, in-store digital experiences, localized alliances, and initiatives, and Enterprise tie-ups.
Key Result Areas/Accountabilities- Achieve acquisitions net of churn as per DB for all segments through Retail – Digital, Enterprise (SOHO/SME) IOIP through large accounts
- Grow digital new acquisition contribution to total cluster postpaid sales
- Drive digital order fulfilment as per defined SOPs of first call & Delivery TAT. This will be through dedicated partners & Vi retail stores
- Develop and launch immersive digital experiences initiatives at Vi stores so as to make them a destination of choice for telecom
- Enterprise tie-ups and Local activations at HNI catchments for quality postpaid acquisitions
- Understand e-commerce fulfilment process
- Operational excellence and team leadership
- Problem-solving strategic and analytical capabilities
- Process improvement mindset
- 7-10 years of experience in channel sales and distribution in B2B and B2C environments
Vodafone Idea Limited is an equal opportunity employer committed to diversifying its workforce. Join us in building a better tomorrow
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