Information Security Operations Lead

2 weeks ago


Bengaluru, Karnataka, India FCM Full time

Job Title: Information Security Operations Lead

FCM is seeking a highly skilled Information Security Operations Lead to manage the security operations and deliver outcomes that improve the security posture and maturity in the Asia region.

The ideal candidate will have a strong understanding of security operations and its delivery in a complex operational environment, including a good working knowledge of privacy principles and the regulatory environment affecting the regional business.

Reporting to the Global Head of Information Security, this role will have a solid understanding of the business drivers affecting security within the company and provide relevant expertise, guidance, and support for security operations within the region.

The Information Security Operations Lead will be responsible for managing the security operations team, including hiring, training, staff development, and performance management.

This role requires a track record of competency in the field of operational and technical information security with at least seven years of relevant experience, including at least 2 years in a team lead role managing a security operations team.

Key Responsibilities:

  • Security Risk Management

Work collaboratively with Global Head of Information Security, Sec, Group Chief Information Security Officer (CISO), and Risk leadership to identify operational security risk exposure and manage the necessary mitigation within risk appetite.

Review and evaluate new security technologies and practices for introduction into the organisation to reduce information security risk.

Implement a systematic and structured process for the identification and management of security operational risks.

  • Security Management

Work with architecture and delivery teams to ensure projects and applications are designed and implemented in line with security operations capability, hardening standards, and best practice.

Monitor new threats as they evolve and adjust risk management plans and security controls as necessary.

Assess security plans for existing vulnerabilities, prioritise security strategies to best cover strategically important data, analyse reports generated by the Next-Gen SOC SIEM, and run testing to uncover/anticipate future issues.

Develop processes and procedures to deliver information security controls and service items that align to improvement initiatives and security priorities in lifting the security posture and maturity regionally.

In collaboration with other stakeholders, work towards the improvement of Security Controls, Operational processes, and procedures within the region.

Assess the security of 3rd parties with whom FCTG has a requirement to share information or business processes.

Liaise with business and project stakeholders as required to provide security operations guidance and input.

Liaise and work with the privacy teams on any legislative and other frameworks and requirements that the businesses would need to comply with.

  • Incident Response

Lead, manage, and resolve security incidents and escalations in a timely manner. Ensure security learnings are recorded, and improvement strategies are tracked and delivered.

Understand and interact with key stakeholders to ensure the consistent application of policies and standards across all technology projects, systems, and services, including privacy, risk, audit, and compliance, and business continuity management.

Role Requirements:

  • 7+ years of experience in information security or technical operations role.
  • 2+ years in a team lead role of a security operations team.
  • Ability to analyze and simplify complex problems, evaluate them systematically, identify causal relationships, and construct frameworks for problem solving.
  • Ability to analyze technical and procedural issues and take appropriate action to resolve quickly and accurately.
  • In-depth experience in managing and running Incident Response activities.
  • Experience with managing and designing procedures in running security operations activities to detect, analyse, and respond to events, incidents, and alerts, across security tools providing Logs from, IPS/IDS, Anti-DDoS, SIEM, Data Leakage Prevention, Proxy, Automation & Orchestration, Anti-Virus, CASB, and Firewall.
  • Experience in security controls and toolsets applicable to secure infrastructure on major Cloud platforms and have knowledge of cloud security best practices and industry security requirements.
  • Experience in managing a mix of technical teams or varying skills maturity.
  • Demonstrated highly developed oral and written communication skills, with the ability to communicate comfortably with large groups and executives, and to articulate security operations vision and solutions to non-technical stakeholders.
  • Ability to manage and priorities workloads and those of the team to deliver to security outcomes on a day-to-day basis.
  • Strong experience in working within a security operations environment and prior hands-on experience in managing security analysts and security engineers individually and/or as part of a Security Operations Centre.
  • Sound operational knowledge and experience with using security technologies and controls, which include Firewalls, SIEM, EDR, Proxy, WAF, Identity & Access Management, Vulnerability Management, penetration testing, IDS/IDP, and PKI to name a few.
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate information security and risk-related concepts to technical and non-technical audiences at various levels, ranging from board members to technical experts.
  • Up-to-date knowledge of information security risk management and cybersecurity technologies, methodologies, and trends in both business and IT.
  • Proven track record and experience in successfully executing programs that meet the objectives of excellence in a dynamic business environment.
  • Strong analytical and problem-solving skills with a proven ability to make decisions and lead through high-pressure, high-stress situations.
  • Knowledge and understanding of the relevant legal and regulatory requirements for the Financial Industry.

Required Certifications:

  • Professional security management certification is desirable, such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or other similar credentials.
  • Technical security certifications that are relevant to the role – Microsoft, AWS, Azure, etc.


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